Privacy Policy

1. Information We Collect

We collect the following categories of information:

Information you provide directly to us:

• Your first name and full name
• Your email address
• Your responses to The Career Confidence Diagnostic
• Any information you choose to share through email, contact forms, or discovery calls
• Payment information (collected by our payment processors, not stored by us)

Information collected automatically when you visit our website:

• Your IP address and approximate geographic location
• Your browser type, operating system, and device information
• Pages you visit and time spent on each page
• Referring website (where you came from)
• Cookies and similar tracking technologies (as described in our Cookie section below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide The Career Confidence Diagnostic and deliver your personalized Career Confidence Report
• To respond to your inquiries, schedule discovery calls, or provide customer support
• To send you educational content, updates, and information about our programs (only if you opt in)
• To process payments and manage your enrolment in our programs
• To improve our website, services, and content based on usage patterns
• To comply with legal obligations and protect our legitimate business interests
• To run targeted advertising on Meta, Google, LinkedIn, and other platforms

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, United Kingdom, or any region governed by GDPR-style laws, we process your personal information under the following legal bases:

• Your explicit consent (when you submit the diagnostic, sign up for our content, or contact us)
• Performance of a contract (when you enrol in our programs)
• Our legitimate interests (improving our services, marketing to qualified prospects, fraud prevention)
• Compliance with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We share your information only in the following limited circumstances:

With service providers who help us operate our business:

• Tally (form collection)
• Google Workspace (email, sheets, storage)
• Lovable (website hosting)
• Meta, Google, LinkedIn (advertising platforms)
• Payment processors (Stripe, PayPal, or similar)
• Email service providers (when you opt in to receive emails)

When required by law:

• In response to legal requests from government authorities
• To enforce our Terms of Service
• To protect our rights, property, safety, or that of our users

Business transfers:

• If ProFRONTIER is acquired, merged, or sold, your information may be transferred to the new owner under the same privacy protections described here

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Specifically:

• Diagnostic responses and reports: Retained for 3 years from the date of submission
• Email subscriber data: Retained until you unsubscribe
• Program enrolment records: Retained for 7 years after program completion for tax and legal compliance
• Website analytics data: Retained for 26 months

6. Your Rights

Depending on your location, you have the following rights regarding your personal information:

• Right to access — request a copy of the personal information we hold about you
• Right to rectification — request correction of inaccurate information
• Right to erasure — request deletion of your personal information
• Right to restrict processing — request that we limit how we use your information
• Right to data portability — request your information in a portable format
• Right to object — object to certain types of processing, including marketing
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@profrontieracademy.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, analyze usage, and deliver relevant advertising. These include:

• Essential cookies (required for the website to function)
• Analytics cookies (Google Analytics, to understand usage patterns)
• Advertising cookies (Meta Pixel, Google Ads, LinkedIn Insight Tag, to deliver targeted ads)

You can control cookies through your browser settings. Blocking cookies may impact your ability to use certain features of our website.

8. International Data Transfers

ProFRONTIER operates internationally. Your personal information may be transferred to and processed in countries other than the country where you reside, including the United States, India, and Gulf Cooperation Council countries.

We ensure that international transfers are protected by appropriate safeguards, including Standard Contractual Clauses where required by GDPR.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (HTTPS / SSL)
• Secure cloud storage (Google Workspace, encrypted at rest)
• Access controls limiting who can view your information
• Regular security reviews of our service providers

However, no method of transmission over the internet is 100 percent secure. We cannot guarantee absolute security.

10. Children's Privacy

ProFRONTIER services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date at the top. We encourage you to review this policy periodically.

For material changes, we will notify you via email or a prominent notice on our website.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: